Privacy Policy

Introduction

At Ardhra (operated by Herbo Queen Enterprises), the privacy of our visitors and customers is of utmost importance. This Privacy Policy document outlines how we collect, use, and protect personal information obtained from users of our website, https://ardhra.captsee.com/. By using our website or providing personal information, you agree to the practices described in this Privacy Policy.

1. Information Collection and Use

1.1. Personal Information:

We may collect personal information that users voluntarily provide, including but not limited to:

  • Names
  • Email addresses
  • Phone numbers
  • Postal addresses
  • Payment information (when making purchases)

Personal information may be collected when you create an account, make a purchase, subscribe to our newsletter, or submit inquiries.

1.2. Non-Personal Information:

We also collect non-personal information automatically through the use of cookies, log files, and analytics tools. This may include:

  • IP addresses
  • Browser type and version
  • Referring/exit pages
  • Operating system
  • Date and time of access
  • Clickstream data

2. Use of Information

2.1. Personal Information:

We use personal information to:

  • Process orders and transactions.
  • Communicate with customers regarding their purchases, account status, or inquiries.
  • Send promotional emails and newsletters (if consent is given).
  • Improve customer service and support.

2.2. Non-Personal Information:

Non-personal information is used to analyze trends, manage the website, track users’ movement around the site, and gather demographic information. This helps us improve user experience and optimize website performance.

3. Third-Party Tools and Integrations

3.1. Meta/Facebook Integration:

We use Meta (formerly Facebook) Integration for marketing purposes, including advertising and analytics. This may involve collecting and processing user data, such as browsing behavior, which is used to enhance targeted advertising efforts on Meta’s platform.

3.2. Google Analytics:

Ardhra uses Google Analytics to track website traffic and user behavior. Google Analytics uses cookies to collect data about how visitors interact with our site. This data helps us understand user preferences and improve our services. Google’s privacy policy can be found at https://policies.google.com/privacy.

3.3. Payment Processors:

When you make a purchase on our site, your payment information is processed securely through third-party payment gateways. These providers are responsible for the handling and security of your financial data, and their privacy policies apply.

4. Data Security

We prioritize the security of your personal information. We have implemented appropriate physical, technical, and administrative security measures to protect against unauthorized access, disclosure, alteration, or destruction of your data.

4.1. Secure Transactions:

All transactions on our website are encrypted using SSL (Secure Socket Layer) technology to protect your data during transmission.

4.2. Data Retention:

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your usage patterns. Cookies are small text files stored on your device that help us provide a personalized experience.

  • Types of Cookies: Session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
  • Managing Cookies: You can control cookie preferences through your browser settings, but disabling cookies may limit your access to certain features of the website.

6. User Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to any inaccuracies in your personal data.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to the processing of your personal data for certain purposes, such as marketing.
  • Data Portability: Request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.

8. Changes to This Privacy Policy

Ardhra reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:

  • Email: shopardhra@gmail.com
  • Phone: +91-9876543210 (Available during business hours)
  • Address:
    HERBO QUEEN Enterprises
    77/34 Arunachala Thevar Colony
    Ramanathapuram
    Coimbatore 641045
    India

10. Consent

By using the Ardhra website or providing personal information, you consent to the collection, storage, and processing of your information as outlined in this Privacy Policy.

Last Updated: 30-8-2024